Cigna HealthCare OAP Network
Your provider network for medical and mental health care.
Postal
Postal CDHP Partners—Your Guide to Smart, Affordable Care
You have access to trusted care through the Consumer Driven Health Plan for postal members, backed by a network of national healthcare leaders. From affordable prescriptions to on-demand digital care.
Partnering with the best for your CDHP Health Needs
Easy-to-follow enrollment steps during Open Season or after qualifying life events, designed to simplify your enrollment experience.
Meet Your
Postal CDHP Partners
These Postal CDHP Partners support every part of your healthcare—from provider access and prescription drugs to virtual care, chronic condition management, and more.
Partner Overview
CVS Caremark®
Your network prescription pharmacy partner for medication options.
Hello Heart
A digital solution for monitoring and managing those with high cholesterol, blood pressure of 130/80 or higher, issues during pregnancy such as preeclampsia and those who have, or have gone through menopause.
Hinge Health
A virtual musculoskeletal solution with access to licensed physical therapists and health coaches who are there to help those with back & joint pains, and women with pelvic floor disorders.
MDLive through Cigna Healthcare
Online virtual access to urgent care, mental health, wellness coaching, dermatology, and more.
SilverScript PDP
Medicare Part D prescription drug coverage for annuitants.
Cigna HealthCare OAP Network — A Core Postal CDHP Partner
Your dedicated Postal CDHP Partner for provider access is Cigna’s HealthCare Open Access Plus (OAP) Network—a national network that helps you save more while offering flexibility in care.
Your In-Network Advantage
National access to 10,000+ hospitals and 5M+ medical providers
Includes 615,000+ mental health clinicians and facilities
No referrals needed
Accredited by the NCQA
Cigna Resources for You
Your Go-To Links for Smarter Health Choices
MDLive Telehealth—24/7 CDHP Telemedicine Access
What You Can Access
- Urgent Care: For flu, sinus issues, infections, and minor conditions
- Therapy & Psychiatry: Licensed therapists and board-certified psychiatrists
- Wellness Coaching: Weight loss, stress relief, fitness, and nutrition
- Dermatology: Upload photos and get treatment plans for skin concerns
How It Works
Access from your phone or computer 24/7
Schedule appointments or request care on demand
Talk therapy and psychiatry from home.
Secure, HIPAA-compliant platform
How To Get Started
- Visit mdliveforcigna.com
- Or download the MDLIVE app for google/android or IOS/apple and register with your NALC plan details.
CVS Caremark® — A Trusted CDHP Pharmacy Partner
What You Get
66,000+ retail pharmacy locations nationwide
24/7 help at 800-933-NALC or TTY 800-231-4403
Access personalized prescription information online by visiting the CVS Caremark® website.
AccordantCare Program
Extra support for members with complex health conditions
Learn more about this program
Retail Pharmacy Instructions
Ask for a 30-day prescription
Visit a CVS Caremark retail location
Present your NALC HBP ID card
Pay your standard copay
Mail Order Program
90-day prescriptions shipped or picked up in-store
Use the Maintenance Choice program for local pickup
Mail to:
NALC Prescription Drug Program
P.O. Box 94467
Palatine, IL 60094-4467
Hello Heart — A Digital Partner for Heart Health
Program Highlights
Free Bluetooth-enabled blood pressure monitor
Automatic syncing with mobile app
Secure, private tracking
Eligibility
Blood pressure ≥130/80 mmHg or taking hypertension medication
High cholesterol
Those who have, or gone through menopause
Pregnancy issues such as preeclampsia
Sign Up for Hello Heart
Ready to get started?
- Text NALC to 75706 or visit join.helloheart.com/NALC
- Questions?
Email support@helloheart.com or call (800) 767-3471
Monday - Friday 8:00 am - 8:00 pm EST
Hinge Health - Virtual Musculoskeletal Program to assist in pain relief
How Hinge Health Helps You
The Hinge Health program offers convenient, expert-guided support to help you overcome chronic pain, avoid unnecessary surgeries, and reduce reliance on medications—all from the comfort of your home.
You’ll have access to:
- Licensed doctors and physical therapists
- Health coaches for ongoing motivation
- Motion sensor technology to guide your therapy sessions
Benefits of Hinge Health
Digital therapy customized to your condition
Virtual video visits with your care team
Helps treat back pain, joint pain, and pelvic floor disorders
No cost to Postal CDHP members and eligible dependents (age 18+)
Learn More and Enroll
Ready to feel better?
- Call 855-902-2777.
- Visit hingehealth.com/nalchbp
SilverScript Prescription Drug Plan (PDP) — Your Postal CDHP Partner for Medicare-Eligible Annuitants
Contact Us About Postal CDHP Partners
NALC HBP Member Services
We’re here to answer any Postal CDHP questions that you may have.
Download The Official Plan Brochure
Frequently Asked Questions — Postal CDHP Partners
The plan partners with Cigna for the PPO network, CVS Caremark for pharmacy benefits, and several digital wellness providers like Hello Heart, Hinge Health, and Real Appeal.
You can fill prescriptions at over 65,000 pharmacies, including CVS locations, or use home delivery for maintenance medications. Specialty drugs are managed through CVS Specialty.
Use the Cigna Open Access Plus directory online to find in-network providers nationwide. Staying in network saves you money and ensures faster claims processing.
Real Appeal offers an online weight management program that combines nutrition education, fitness plans, and personal coaching to help you reach healthy goals.
Yes. Active postal employees, retirees, and eligible dependents enrolled in the CDHP can participate in all listed partner programs.