NALC HBP Knowledge Center
Explore the latest news, plan updates, webinars, and resources from the NALC Health Benefit Plan.
Latest Insights
Your Statin Is Doing More Than You Think. Don't Stop Now.
If you’ve had a heart attack, stroke, stent, or heart surgery, your statin is one of the most proven tools you have for preventing the next one. Not because of how it makes you feel, but because of what it’s quietly doing inside your arteries every day — stabilizing plaque, reducing inflammation, and lowering the […]
How Much Money Can You Earn Through the NALC Wellness Rewards Program This Year?
Your NALC Health Benefit Plan does more than help cover your care, it rewards you for taking care of yourself. Through the Plan’s Wellness Rewards Program, eligible PSHB members can earn money for completing healthy activities throughout the year. Here’s exactly what’s available in 2026, how much each activity pays, and how to get started. […]
Expert Tips for Navigating Chronic Condition Support Resources Effectively
Living with a chronic condition — whether it’s diabetes, hypertension, heart disease, or something more complex — changes how you approach your day. As a postal employee, that challenge sits on top of a physically demanding job, unpredictable schedules, and limited time for medical appointments. It’s a lot to carry. What many NALC HBP members […]
HBR Guide: Navigating NALC Health Benefit Plan Partners
HBR Guide to Cigna, Optum, and SilverScript Resources The NALC Health Benefit Plan High Option delivers world-class benefits through a network of trusted partners. Built on long-standing relationships with Cigna and Optum, and enhanced by our 2024 partnership with SilverScript, we provide comprehensive medical, behavioral, and pharmacy coverage to postal employees and retirees across the […]
Maximizing Your PSHB CDHP: A Guide to Using Your Personal Care Account (PCA)
Navigating the complexities of healthcare plans can often feel overwhelming. However, the NALC HBP Consumer Driven Policy within the Postal Service Health Benefits program offers a unique feature that can make managing healthcare expenses simpler and more efficient: the Personal Care Account (PCA).In this guide, we’ll explore what a PCA is, how it benefits you […]
How to get your free blood pressure monitor with NALC Health Benefit Plan
High blood pressure often develops without warning, quietly increasing your risk for life-threatening conditions such as heart attacks and strokes. That is why the NALC HBP offers eligible members access to Hello Heart®, a digital heart health program that provides an FDA-cleared blood pressure monitor along with personalized coaching and easy-to-use tracking tools at no […]
HBR Guide: Navigating NALC Health Benefit Plan Partners
HBR Guide to Cigna, Optum, and SilverScript Resources The NALC Health Benefit Plan High Option delivers world-class benefits through a network of trusted partners. Built on long-standing relationships with Cigna and Optum, and enhanced by our 2024 partnership with SilverScript, we provide comprehensive medical, behavioral, and pharmacy coverage to postal employees and retirees across the […]
NALC HBP Achieves AAAHC Re-accreditation Through 2028
The NALC Health Benefit Plan (NALC HBP) has been awarded re-accreditation by the Accreditation Association for Ambulatory Health Care (AAAHC), with certification effective from June 22, 2025, through June 22, 2028. This recognition reaffirms the plan’s unwavering dedication to providing high-quality healthcare services that meet rigorous national standards. What this re-accreditation means for NALC HBP […]
Your Statin Is Doing More Than You Think. Don't Stop Now.
If you’ve had a heart attack, stroke, stent, or heart surgery, your statin is one of the most proven tools you have for preventing the next one. Not because of how it makes you feel, but because of what it’s quietly doing inside your arteries every day — stabilizing plaque, reducing inflammation, and lowering the […]
How Much Money Can You Earn Through the NALC Wellness Rewards Program This Year?
Your NALC Health Benefit Plan does more than help cover your care, it rewards you for taking care of yourself. Through the Plan’s Wellness Rewards Program, eligible PSHB members can earn money for completing healthy activities throughout the year. Here’s exactly what’s available in 2026, how much each activity pays, and how to get started. […]
Expert Tips for Navigating Chronic Condition Support Resources Effectively
Living with a chronic condition — whether it’s diabetes, hypertension, heart disease, or something more complex — changes how you approach your day. As a postal employee, that challenge sits on top of a physically demanding job, unpredictable schedules, and limited time for medical appointments. It’s a lot to carry. What many NALC HBP members […]
Maximizing Your PSHB CDHP: A Guide to Using Your Personal Care Account (PCA)
Navigating the complexities of healthcare plans can often feel overwhelming. However, the NALC HBP Consumer Driven Policy within the Postal Service Health Benefits program offers a unique feature that can make managing healthcare expenses simpler and more efficient: the Personal Care Account (PCA).In this guide, we’ll explore what a PCA is, how it benefits you […]
How to use your NALC HBP for urgent care and emergencies while traveling
The holiday season is the perfect time to visit your family, take a well-deserved vacation, or plan an international trip you’ve been dreaming of. However, unexpected health issues can arise anytime, so you need to fully understand your health coverage in case of any illnesses, injuries, or sudden medical concerns while traveling. Your NALC Health […]
Top No-Cost Preventive Services Covered by NALC PSHB
At the NALC Health Benefit Plan, preventive care is not an optional extra. It is a core part of your coverage and has been for years. When you visit in-network providers, services such as annual checkups, cancer screenings, blood pressure checks, immunizations, and a wide range of routine tests are covered at no cost. Even […]
Infertility Benefits
The Plan covers the diagnosing and treatment of infertility as well as treatment needed to conceive, including covered artificial insemination procedures. Infertility may also be established through an evaluation based on medical history and diagnostic testing. Artificial means of conception includes any means of attempting pregnancy that does not involve coitus. The Plan considers artificial […]
More frequently asked questions
Stephanie Stewart Director Health Benefits Continuing from my July article, I would like to explore more of the commonly asked questions received at the NALC Health Benefit Plan (the Plan). Knowing that everyone has unique needs and circumstances, we’ve tried to compile a variety of commonly asked questions. Although some of the subjects are more […]
Answering your questions
Stephanie Stewart Director Health Benefits At the NALC Health Benefit Plan (the Plan), we strive to keep our membership informed about key issues that might affect their health care, and to listen to member feedback to improve our communication. From written correspondence mailed to the Plan, to comments submitted through the member portal, and to […]
Programs to enhance your well-being
Stephanie Stewart Director Health Benefits As we move toward the halfway mark of 2025, I want to take some time to talk about programs offered by the NALC Health Benefit Plan that may enhance well-being and promote a healthy lifestyle. While many of our programs are frequently spoken about at Health Benefit Plan events, branch […]
Postal Service Health Benefits Transition
Stephanie Stewart Director Health Benefits Over the last year, officers and staff of the National Association of Letter Carriers and the Health Benefit Plan have continually written and spoken about the Postal Service Health Benefits (PSHB) transition. From branch meetings and articles to presentations at the national convention, we have tried to prepare our NALC […]
January 2025: Shared partnerships
Stephanie Stewart Director Health Benefits Happy New Year. I would like to open this article by sending a warm welcome to all of our new and returning members. We are thrilled you have chosen us for your Postal Service Health Benefits. If you have not had a chance, I encourage you to visit our website […]
Get 24/7 Virtual Care with NALCHBP Telehealth
Skip the waiting room & see a doctor in minutes! Get 24/7 care for flu, allergies, and more. Sign up for NALCHBP Telehealth today
Download PDF
CVS Weight Management Program
Get personalized support, nutrition plans, and expert tools for your health journey.
Download PDF
Know Your Numbers: Spring 2026 Care Guide
Master your blood pressure, cholesterol, and blood sugar goals with essential tips from Connections™ Care
Download PDF
Earn with High Option Priority Health Coaching
High Option members get no-cost, personalized coaching to manage conditions like diabetes or heart disease.
Download PDF
Stay Ahead of Your Health: Winter 2025 Care Guide
Winter 2025 Care newsletter: tools for chronic care.
Download PDF
Relieve Joint and Muscle Pain From Home with Hinge Health
Access virtual physical therapy, personalized exercise programs, and the Enso® wearable pain relief device at no additional cost.
Download PDFWebinars & Events
Connect with experts, ask questions, and unlock the full value of the NALC Health Plan through interactive webinars and partner events.
Find Your Coverage Path
NALC Health Benefit Plan offers Federal employee health care options, Postal employee coverage, and resources for Providers and Health Benefits Representatives.
Choose your path to find what you need:
Stay Connected with NALC HBP
Frequently asked Questions
Find clear and straightforward answers regarding your coverage, retirement options, and choosing the best health plan with NALC HBP.
It’s the hub for NALC HBP resources, including brochures, enrollment guides, updates, webinars, and wellness information.
It’s updated throughout the year with new plan news, webinars, and seasonal health reminders.
Depending on if memebrs are in the High Option or the CDHP Plan, they can join programs such as Maven for maternity and family support, Hello Heart for blood pressure management, Hinge Health for joint and muscle therapy, Real Appeal for weight management, and many more. For additional information please review our official Plan brochure.
You can enroll during the annual Open Season. This is the only time of year when you can change or select your PSHB coverage, unless you experience a qualifying life event such as marriage, birth, or retirement.
You can still see any licensed provider, but you’ll usually pay more out of pocket when you go out of network. Using in-network PPO providers gives you the lowest cost.