Latest Insights for HBRs
Explore the latest updates, health tips, and messages from the Director — all designed to support you in guiding our members.
Your Statin Is Doing More Than You Think. Don't Stop Now.
If you’ve had a heart attack, stroke, stent, or heart surgery, your statin is one of the most proven tools you have for preventing the next one. Not because of how it makes you feel, but because of what it’s quietly doing inside your arteries every day — stabilizing plaque, reducing inflammation, and lowering the […]
How Much Money Can You Earn Through the NALC Wellness Rewards Program This Year?
Your NALC Health Benefit Plan does more than help cover your care, it rewards you for taking care of yourself. Through the Plan’s Wellness Rewards Program, eligible PSHB members can earn money for completing healthy activities throughout the year. Here’s exactly what’s available in 2026, how much each activity pays, and how to get started. […]
Expert Tips for Navigating Chronic Condition Support Resources Effectively
Living with a chronic condition — whether it’s diabetes, hypertension, heart disease, or something more complex — changes how you approach your day. As a postal employee, that challenge sits on top of a physically demanding job, unpredictable schedules, and limited time for medical appointments. It’s a lot to carry. What many NALC HBP members […]
Your HBR Toolbox
A place to find the key resources you need to guide members, stay informed, and build your expertise.
Open Season Updates
Be Ready for Open Season 2026
Open Season will run November 10 – December 8, 2025
As an HBR, this is one of your busiest times of the year—your role is key in helping members make informed choices about their PSHB coverage. Stay prepared with the latest updates, deadlines, and materials so you can confidently guide carriers through their enrollment options.
Digital Courses for HBRs
Learn at Your Own Pace
Expand your knowledge with flexible online training created specifically for Health Benefit Representatives. Whether you’re just starting out or looking to deepen your expertise, these courses cover the essentials of the NALC Health Benefit Plan, tips for guiding members, and best practices for your role.
With 24/7 access, you can learn when it works best for you — building skills that help you feel more confident, prepared, and supported every step of the way.
New Hire Orientations
Support Every New Beginning
Welcoming new members is an important part of building trust and confidence. Orientation resources provide everything needed to explain what comes next — from receiving ID cards and member kits to accessing the portal, finding providers, and understanding plan benefits.
These tools make it easy to guide new employees through their first steps so they feel supported, informed, and ready to use their NALC Health Benefit Plan with confidence.
Contact &
We’re Here for You
If you have questions or need support, we’re only a call away. Your dedication makes a difference, and we’re here to back you up every step of the way.
Call us at 888-636-6252